FAQs

1. How can I place an order?

Placing an order is easy! Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You will receive a confirmation email once your order is placed.

2. How long does delivery take?

We typically deliver orders within 5-7 business days across Pakistan. Delivery times may vary depending on your location. You will receive a tracking number once your order is shipped.

3. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery if the item is damaged, defective, or different from what was ordered. The product must be unused and in its original packaging. Please contact our support team to initiate a return.

4. Do you offer custom home decor items?

Yes! We offer customization on selected products. If you have a specific design or personalization request, feel free to contact us before placing your order.

5. How can I contact customer support?

You can reach us via email, WhatsApp, or social media for any queries. Our customer support is available Monday to Friday, 10 AM - 6 PM. We aim to respond within 24 hours.