Shipping & Delivery

1. How do you ensure the safe delivery of fragile home decor items?

We take extra precautions to ensure that your home decor items reach you in perfect condition. Here's how we ensure safe delivery:

  • Premium Protective Packaging: We use bubble wrap, sturdy cardboard boxes, and protective foam layers to prevent breakage.
  • Quality Checks Before Dispatch: Every product is inspected twice before shipping to ensure it meets our quality standards.
  • Reliable Courier Services: We partner with trusted courier services that handle fragile shipments with care.

2. What should I do if my item arrives damaged?

In the rare case that your order is damaged during transit, follow these steps:

  1. Take clear photos of the damaged product and packaging.
  2. Contact us within 24 hours of receiving your order at Homefydecor.shop@gmail.com
  3. We will review your request and arrange a replacement or refund as per our policy.

3. What happens if my order is delayed?

While we strive to deliver your orders within 5-7 business days, unforeseen circumstances such as weather conditions or courier delays may cause slight delays. In such cases:

  • You can check your tracking details for real-time updates.
  • If there is an extended delay, please reach out to us, and we will assist you immediately.